Problem Statement
[User type] wants to [goal] but faces [obstacle].
This case study explores the redesign and optimization of the user experience for self-checkout systems at Whole Foods, focusing on reducing cognitive load, improving accessibility, and adhering to UX principles such as Jacob's Law and the Doherty Threshold. Through systematic analysis and prototyping, the project aims to make the self-checkout experience intuitive, efficient, and inclusive for all users.
Problem Statement
[User type] wants to [goal] but faces [obstacle].
This case study explores the redesign and optimization of the user experience for self-checkout systems at Whole Foods, focusing on reducing cognitive load, improving accessibility, and adhering to UX principles such as Jacob's Law and the Doherty Threshold. Through systematic analysis and prototyping, the project aims to make the self-checkout experience intuitive, efficient, and inclusive for all users.
Brief
Design a [product/experience] that allows [user] to [goal] while addressing [pain point].
Design a streamlined mobile app that helps frequent travelers track real-time flight updates by addressing the lack of intuitive interfaces and ensuring timely notifications through a minimalist design and predictive alert system.
Brief
Design a [product/experience] that allows [user] to [goal] while addressing [pain point].
Design a streamlined mobile app that helps frequent travelers track real-time flight updates by addressing the lack of intuitive interfaces and ensuring timely notifications through a minimalist design and predictive alert system.
PART 01
Logical Flow
PART 02
Spacial Layout
The chart below corresponds with the various actions from Part 1. Blue dashed lines indicate the flow of actions while black dashed lines label the components.
PART 03
Interaction Diagram
This portion visualizes the intricate dialogue between the inputs of the human user and the outputs of the program.
PART 03
Critical Lens
Key Inflection Point:
The goals of the successful implementations of a smooth interaction are symbiotic for both the user and the business.
Result
We delivered [product/experience] that [solves problem] by [key feature].
We delivered a flight-tracking app that improved user satisfaction by simplifying the interface and incorporating real-time API integrations, resulting in a 35% reduction in user-reported missed updates and a 20% increase in app engagement over three months.
Result
We delivered [product/experience] that [solves problem] by [key feature].
We delivered a flight-tracking app that improved user satisfaction by simplifying the interface and incorporating real-time API integrations, resulting in a 35% reduction in user-reported missed updates and a 20% increase in app engagement over three months.
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